Umklamo wokupakisha umkhiqizo ube ukunakwa okwengeziwe kwazo zonke izinhlobo zamabhizinisi, okuhlobene nemakethe yabathengi basekhaya, sikhathazeke kakhulu ngokupakisha kwangaphandle kwazo zonke izinhlobo zezimpahla. Ngakho-ke, njengoba zonke izinhlobo zamabhizinisi noma amabhizinisi, lapho kwethulwa imikhiqizo yawo, kubaluleke kakhulu ukunaka umklamo wokupakisha umkhiqizo, umklamo omuhle wokupakisha umkhiqizo wokumaketha komkhiqizo webhizinisi ubaluleke kakhulu. Ukupakisha umkhiqizo, njengendlela yokuthola inani lempahla kanye nenani lokusebenzisa, kudlala indima ebaluleke kakhulu emkhakheni wokukhiqiza, ukusakazwa, ukuthengisa kanye nokusetshenziswa, futhi kuyindaba ebalulekile umphakathi webhizinisi kanye nomklamo okufanele uyinake. Umsebenzi wokupakisha ukuvikela impahla, ukudlulisa ulwazi lwempahla, ukwenza lula ukusetshenziswa, ukuthutha kanye nokukhuthaza ukuthengisa. Njengesihloko esibanzi, ukupakisha kunesici esikabili sokuhlanganisa izimpahla kanye nobuciko. Umklamo wokupakisha umkhiqizo kufanele uqale kusukela kuphawu lokuhweba, umklamo, umbala, ukuma, izinto zokwakha kanye nezinye izinto, leli phepha elisekelwe empahleni yezimpahla, lilandele izimiso ezimbalwa eziyisisekelo zomklamo womkhiqizo, njengokuthi: ukuvikela izimpahla, nokuhlobisa izimpahla, ukusetshenziswa okulula, njll., ukwenza izakhi zomklamo zihlangane ngokuvumelana, ziveze okuhle komunye nomunye, ukuze kutholakale umklamo wokupakisha omuhle kakhulu. Ngokombono wokumaketha, iphethini lokupakisha umkhiqizo kanye nomklamo wombala kuyizinto ezibalulekile zokugqamisa ubuntu bomkhiqizo, futhi isithombe somkhiqizo esenziwe ngezifiso siyindlela ephumelela kakhulu yokukhushulwa. Ukupakisha umkhiqizo kuwukubonakaliswa okuphelele komqondo womkhiqizo, izici zomkhiqizo kanye ne-psychology yabathengi, okuthinta ngqo isifiso sabathengi sokuthenga. Siyaqiniseka ukuthi ukupakisha kuyindlela enamandla yokusungula ubuhlobo bomkhiqizo nabathengi. Emhlabeni jikelele wezomnotho wanamuhla, ukupakisha kanye nezimpahla sekuyinto ebalulekile. Ukupakisha umkhiqizo kubizwa ngokuthi “umthengisi othule”, okuyingxenye ebalulekile yomklamo wesithombe esibonakalayo somkhiqizo. Ucwaningo lwemakethe lubonisa UKUTHI LAPHO omama bekhaya beya ezitolo ezinkulu, bavame ukuthenga ngaphezu kuka-45% wesabelomali sabo ngenxa yokupakisha okukhangayo, okubonisa ubuhle obukhulu bokupakisha. Umklamo wokupakisha usube ngesinye sezixhumanisi ezibaluleke kakhulu ekukhiqizweni nasekukhangiseni kwezimpahla zanamuhla. Imiqondo emihle kakhulu yokupakisha kanye nokuklama okubonisiwe ingadonsela ukunaka kwabathengi ngokushesha futhi ibashukumisele ukuthenga imikhiqizo. Ukubaluleka komklamo wokupakisha umkhiqizo ukuhlinzeka ngokuvikelwa komkhiqizo kanye nomsebenzi wokudlulisela ulwazi lomkhiqizo wezimpahla ezahlukene. Umklamo wokupakisha umkhiqizo uwumqondo wokudala kanye nenqubo yokusebenza yokwakheka okuphelele kokupakisha komkhiqizo. Kuyindlela yokuvikela imikhiqizo, ukudlulisa ulwazi, ukwazisa imikhiqizo kanye nokukhuthaza ukuthengisa. Kungenye yezinto ezibalulekile kuzo zonke izinhlobo zamabhizinisi ukucacisa umklamo wokupakisha umkhiqizo ngemikhiqizo yawo.
